MyAvatar © 2015 Netsmart Technologies, Inc., is the Electronic Health Record (EHR) utilized by Yolo County Health and Human Services Agency – Behavioral Health. It supports Yolo County’s Mental Health and Substance Use Disorder units. MyAvatar application is accessible over the internet and is comprised of modules that cover patient records, treatment plans, progress notes, billing, scheduling, financial reporting, pharmacy management, e-prescribing, document management, workflow automation, order entry, and other functions.

Quick Start Guide

Please review the Technical Requirements  folder below to install the appropriate required software.

For access to MyAvatar, you will require a Citrix account and an Avatar Account. 

To obtain access as a User to the Yolo County MyAvatar system, please complete and submit the Avatar Access/Deactivation Request Form, and the  EHR Access Acknowledgement form(s). The "EHR Access Acknowledgement Form" should be completed by the individual requesting access and CANNOT BE completed by another party.

If the User will be providing services to Yolo County clients and need's to bill the County for payment consideration then a Practitioner Enrollment Application will need to be submitted; forms are located in Practitioner Enrollment folder found below.

A User account is NOT REQUIRED if the provider needs to claim for services; only the practitioner enrollment will be required.

Use the following URL in internet explorer (via your citrix account) https://yolo.netsmartcloud.com

When a user account has been established please complete password reset functionality: Self-Serve Password Reset

Contact Us:

avatarinfo@yolocounty.org

Yolo County IT Helpdesk
https://yolocounty.cherwellondemand.com  or (530) 406-5000

HHSA Quality Management

HHSAQualityManagement@yolocounty.org